Plans and billing
How do I cancel?
Go to Settings, find your business under Plan & usage and choose Cancel plan. You keep access until the end of the period you've paid for, and your reports stay in your account.
- Open Settings.
- Under your business, in Plan & usage, choose Cancel plan.
- We ask one optional question about why. Then choose Cancel my plan, which takes you to Stripe to confirm.
You can also choose Manage plan on your report, or email morais.aaron@gmail.com and we'll do it for you.
What happens next
- Your plan won't renew. You keep full access until the end of the month or year you've paid for.
- Weekly checks stop when the plan ends.
- Your reports and history stay in your account. If you want them gone, you can delete your account.
Need a break instead?
When you choose Cancel plan, we may offer one alternative that fits your reason: a one or two month pause, a discount, or a switch to a cheaper plan. You can always skip it. See Can I pause or switch plans instead?.
Related questions
Still stuck?
A real person replies within one business day, usually much sooner.